Social media and cloud computing
AGS is the leader in social media and cloud computing expertise in government.
Our lawyers provide comprehensive legal services in all aspects of social media, including setting-up social feeds and pages, social media conditions of use, user-generated comments and content, moderating social media, guidelines for social media use for agency personnel, privacy issues in social media, social media intellectual property, take-down notices, removal of inappropriate content and disputes with social media sites such as Facebook and Twitter.
AGS works in partnership with agencies on ground-breaking projects that make use of new media to improve government services. Projects include the Department of Human Services award-winning Express Plus app, the Attorney-General's Department on the free Disasterwatch smartphone app, the Department of Broadband, Communications and the Digital Economy's Budd:e app and developing a better practice guide for the Australian Government Information Management Office (AGIMO) on the legal issues associated with the government's growing use of 'cloud computing'.
Cloud computing is best defined as the provision of computing as a service over a network (such as the internet) and is currently touted as the future way of providing most information technology products and services.
The Better Practice Guide, entitled Negotiating the cloud – legal issues in cloud computing agreements, was designed to help agencies to navigate typical legal issues in cloud computing agreements. Some of these issues would be familiar to those who deal regularly with information technology contracts. However, the nature of cloud computing can create new or different risks and agencies may need to consider these issues afresh in the cloud computing context.
Like cloud computing itself, cloud computing agreements appear in a wide variety of forms. These can range from simple, standardised click-wrap agreements to multilayered sets of terms and conditions. There are, however, a core set of legal issues that agencies should consider in any cloud computing agreement, whether or not the agreement expressly deals with those issues.
The Guide, developed by AGS lawyers including Adrian Snooks and Andrew Schatz, is currently available on the AGIMO website. You can also hear a short podcast from Adrian discussing some of these cloud computing issues.
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